.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}
/* ───────────────────────── Chat concierge ───────────────────────── */
.chat-fab{position:fixed;right:max(20px,env(safe-area-inset-right));bottom:max(20px,env(safe-area-inset-bottom));z-index:60;display:flex;align-items:center;gap:10px;height:54px;padding:0 22px 0 8px;
  border:0;border-radius:980px;cursor:pointer;background:var(--espresso);color:var(--cream);font-size:15px;font-weight:600;letter-spacing:-.012em;
  box-shadow:0 12px 34px rgba(33,23,12,.3),0 2px 6px rgba(33,23,12,.18);transition:transform .5s var(--ease-out),opacity .25s ease}
.chat-fab:active{transform:scale(.95)}
.chat-fab .fab-avatar{position:relative;width:38px;height:38px;border-radius:50%;background:var(--cream);display:grid;place-items:center}
.chat-fab .fab-avatar .tbt-monogram{width:22px;aspect-ratio:360/289;color:var(--espresso)}
.chat-fab .fab-avatar::after{content:"";position:absolute;right:0;bottom:1px;width:10px;height:10px;border-radius:50%;background:#43A86F;box-shadow:0 0 0 2px var(--espresso)}
.chat-fab.hide,.chat-fab.away{transform:scale(.5);opacity:0;pointer-events:none}
@media (max-width:600px){.chat-fab{width:58px;height:58px;padding:0;justify-content:center}.chat-fab .fab-label{display:none}}

.chat{position:fixed;right:max(20px,env(safe-area-inset-right));bottom:max(20px,env(safe-area-inset-bottom));z-index:61;width:min(392px,calc(100vw - 40px));height:min(660px,calc(100dvh - 96px));
  display:flex;flex-direction:column;border-radius:28px;overflow:hidden;background:rgba(253,249,242,.88);
  -webkit-backdrop-filter:blur(32px) saturate(180%);backdrop-filter:blur(32px) saturate(180%);
  box-shadow:0 30px 80px rgba(33,23,12,.3),0 0 0 .5px rgba(60,44,25,.14);
  transform-origin:calc(100% - 30px) calc(100% - 27px);transform:scale(.3);opacity:0;visibility:hidden;pointer-events:none;
  transition:transform .5s var(--ease-out),opacity .22s ease .08s,visibility 0s linear .5s}
.chat.open{transform:none;opacity:1;visibility:visible;pointer-events:auto;transition:transform .6s var(--ease-out),opacity .2s ease,visibility 0s}
.chat.dragging{transition:none!important}
.chat-head{position:relative;display:flex;align-items:center;gap:12px;padding:18px 14px 14px 18px}
.chat-grabber{display:none;position:absolute;top:8px;left:50%;width:38px;height:5px;margin-left:-19px;border-radius:3px;background:rgba(60,44,25,.22)}
.chat-avatar{position:relative;flex:none;width:42px;height:42px;border-radius:50%;background:var(--espresso);display:grid;place-items:center}
.chat-avatar .tbt-monogram{width:24px;aspect-ratio:360/289;color:var(--tan)}
.chat-avatar::after{content:"";position:absolute;right:0;bottom:1px;width:11px;height:11px;border-radius:50%;background:#43A86F;box-shadow:0 0 0 2px var(--cream)}
.chat-title{font:600 16px/1.2 var(--sf-display);letter-spacing:-.01em;margin:0}
.chat-sub{font-size:12px;color:var(--ink-2);margin:2px 0 0}
.chat-close{margin-left:auto;width:34px;height:34px;border-radius:50%;border:0;background:rgba(60,44,25,.08);display:grid;place-items:center;cursor:pointer;color:var(--ink);transition:background-color .2s,transform 100ms}
.chat-close:hover{background:rgba(60,44,25,.14)}
.chat-close:active{transform:scale(.92)}
.chat-close svg{width:12px;height:12px}
.chat-log{flex:1;overflow-y:auto;padding:8px 16px 14px;display:flex;flex-direction:column;gap:10px;overscroll-behavior:contain;
  -webkit-mask-image:linear-gradient(transparent,#000 16px);mask-image:linear-gradient(transparent,#000 16px)}
.msg{display:flex;flex-direction:column;align-items:flex-start;max-width:88%;opacity:0;transform:translateY(12px) scale(.97);transform-origin:left bottom;transition:opacity .3s ease,transform .5s var(--ease-out)}
.msg.in{opacity:1;transform:none}
.msg.user{align-self:flex-end;align-items:flex-end;transform-origin:right bottom}
.bubble{padding:10px 14px;border-radius:20px 20px 20px 6px;font-size:15px;line-height:1.42;letter-spacing:-.012em;background:#fff;color:var(--ink);box-shadow:0 1px 2px rgba(33,23,12,.06);white-space:pre-line}
.msg.user .bubble{background:var(--espresso);color:var(--cream);border-radius:20px 20px 6px 20px;box-shadow:none}
.msg-actions{display:flex;flex-wrap:wrap;gap:6px;margin-top:8px}
.pill{display:inline-flex;align-items:center;gap:6px;min-height:34px;padding:6px 14px;border-radius:980px;border:0;cursor:pointer;font-size:13px;font-weight:600;letter-spacing:-.01em;
  text-decoration:none!important;background:rgba(255,255,255,.7);color:var(--espresso);box-shadow:inset 0 0 0 1px rgba(60,44,25,.22);transition:background-color .2s,transform 100ms}
.pill:hover{background:#fff}
.pill:active{transform:scale(.96)}
.pill.primary{background:var(--espresso);color:var(--cream);box-shadow:none}
.pill.pill-offer{background:var(--butter);color:var(--espresso);box-shadow:none}
.typing .bubble{display:flex;gap:5px;padding:15px 16px}
.typing i{width:7px;height:7px;border-radius:50%;background:var(--taupe);animation:dot 1.2s infinite ease-in-out}
.typing i:nth-child(2){animation-delay:.15s}.typing i:nth-child(3){animation-delay:.3s}
@keyframes dot{0%,60%,100%{opacity:.35;transform:none}30%{opacity:1;transform:translateY(-3px)}}
.chat-chips{display:flex;gap:8px;overflow-x:auto;padding:2px 16px 12px;scrollbar-width:none;min-height:48px}
.chat-chips::-webkit-scrollbar{display:none}
.chat-chips .pill{flex:none}
.chat-form{display:flex;gap:8px;padding:12px 12px 10px;border-top:1px solid var(--hair)}
.chat-form input{flex:1;min-width:0;height:44px;border-radius:22px;border:1px solid rgba(60,44,25,.2);background:#fff;padding:0 16px;font:inherit;font-size:16px;letter-spacing:-.012em;color:var(--ink)}
.chat-form input:focus{outline:none;border-color:var(--brown);box-shadow:0 0 0 3px rgba(95,71,29,.12)}
.chat-form button{flex:none;width:44px;height:44px;border-radius:50%;border:0;background:var(--espresso);color:var(--cream);display:grid;place-items:center;cursor:pointer;transition:transform 100ms,opacity .2s}
.chat-form button:active{transform:scale(.92)}
.chat-form button svg{width:16px;height:16px}
.msg.leadform{max-width:100%}.cf{display:grid;gap:8px;width:100%;padding:12px;border-radius:18px;background:#fff;border:1px solid var(--hair)}
.cf-grid{display:grid;grid-template-columns:1fr 1fr;gap:8px}
.cf input:not([type=checkbox]),.cf textarea{width:100%;min-width:0;height:42px;border-radius:12px;border:1px solid rgba(60,44,25,.2);background:var(--cream);padding:0 12px;font:inherit;font-size:16px;color:var(--ink)}
.cf textarea{height:auto;padding:10px 12px;resize:none;line-height:1.35}
.cf input:focus,.cf textarea:focus{outline:none;border-color:var(--brown);box-shadow:0 0 0 3px rgba(95,71,29,.12)}
.cf-consent{display:flex;gap:8px;align-items:flex-start;font-size:11.5px;line-height:1.4;color:var(--ink-2)}.cf-consent input{margin-top:2px;accent-color:var(--espresso);flex:none}.cf-consent a{color:inherit;text-decoration:underline}
.cf-hp{position:absolute!important;left:-9999px;width:1px;height:1px;opacity:0}
.cf-err{margin:0;font-size:13px;color:#a23b1d}.cf-err:empty{display:none}.cf .pill.primary{justify-self:stretch;height:44px;font-size:15px}
.chat-note{font-size:11px;color:var(--ink-2);text-align:center;margin:0;padding:0 16px 12px;letter-spacing:-.005em}
@media (max-width:600px){
  .chat{right:0;left:0;bottom:0;width:100%;height:min(90dvh,760px);border-radius:28px 28px 0 0;transform:translate3d(0,100%,0);opacity:1;transform-origin:50% 100%;
    padding-bottom:env(safe-area-inset-bottom);transition:transform .55s var(--ease-out),visibility 0s linear .55s}
  .chat.open{transform:none;transition:transform .55s var(--ease-out),visibility 0s}
  .chat-grabber{display:block}
  .chat-head{touch-action:none;padding-top:24px;cursor:grab}
}